Return Policy

RETURNS

Of course we want you to be happy with your purchase. If this is not the case, you have 14 days from the day you received the product(s) to return it and request a refund. You can request a return label in your account.

The return costs are for your own account . When you receive a refund, shipping costs will be deducted from your refund.

We are not liable for returns lost in the post.

As soon as the return shipment has arrived at us, we will process it as soon as possible and initiate the refund.

All products must be returned unworn and in the same packaging.

Only unused items that are in the same condition you received them are eligible for a return. The item must also be returned in the original packaging. It is not possible to return jewelry made on request.

Items that have already been worn cannot be returned unless we have been contacted.

If you have any questions, you can always contact us at info@sognijewelry.com